Privacy Policy  

Effective Date: 07/02/2025

At RJF Home Improvements Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or use our services. By using our website, you agree to the terms of this policy.

1. Information We Collect

We collect the following types of information:

Personal Identification Information:

  • Name

  • Email address

  • Phone number

  • Address (if relevant for quotes or service delivery)

Non-Personal Identification Information:

  • Browser type

  • Device type

  • IP address

  • Pages visited on our website

  • Time and date of visits

Cookies:
We use cookies to enhance your experience on our website. Cookies are small data files that help us understand how visitors use our site and improve its functionality. You can control cookies through your browser settings if you prefer not to have them.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our services

  • To respond to your inquiries and provide customer support

  • To send you quotes, promotions, or updates related to our services (with your consent)

  • To analyse and improve the performance of our website

  • To comply with legal requirements

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties for the following reasons:

  • To complete services you have requested (e.g., subcontractors)

  • To comply with legal obligations or to protect our rights

  • With service providers who help us manage our website and services

Any third parties we share information with are required to use the information only for the purpose specified and to maintain its confidentiality.

4. Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, or destruction. While we use reasonable security procedures, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

5. Your Rights

You have the right to:

  • Access, correct, or update your personal information

  • Request the deletion of your personal data (where applicable)

  • Withdraw consent at any time (where we rely on consent to process your data)

To exercise these rights, please contact us using the contact details provided below.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When changes are made, the effective date will be updated at the top of this page. We recommend that you review this Privacy Policy periodically to stay informed about how we protect your information.